Help · Contact
Talk to us
Most answers are already in the help centre, and reading there is faster than waiting. If yours is not, here is how to reach a person.
How to reach us
support@igift.store
For anything about a gift, an order, a card or your account.
Selling on iGift
merchants@igift.store
Business verification, categories and settlement.
Have this ready
It turns two days of back-and-forth into one reply.
- The order or gift reference — it is on the gift, the order page and the email.
- The email address on the account, so we know we are talking to you.
- What you expected to happen, and what happened instead.
- A screenshot if something looked wrong on screen.
How to tell a real message from us
We will never ask for these
Your password, your card PIN, a one-time code, or a payment to “release” a gift. Nobody at iGift needs any of them, and a real gift never costs the recipient money to open. If a message asks, it is not us — forward it to security@igift.store and delete it.